Majo Fishing Lodge operates exclusively from Vista Mar Marina, San Carlos, Panama. All charter departures and Majo service operations start from this base.

Terms & Conditions

These Terms & Conditions apply to bookings made with Majo Fishing Lodge / Majo Yacht Group through this website.

Bookings and payments

A booking is confirmed only after the required payment or deposit has been successfully processed and the reservation is accepted in our system. Any remaining balance must be paid according to the terms communicated for the reservation.

Dates and availability

All reservations are subject to vessel and crew availability. Customers are responsible for confirming the selected trip, vessel, date or date range, passenger details, and contact information before completing payment.

Weather, safety and itinerary

Marine activities are subject to weather, sea conditions, safety considerations and instructions from the captain and crew. For safety or operational reasons, departure time, route, fishing area, destination or itinerary may need to be adjusted.

Booking & Cancellation Policy

Deposit and balance

Deposit. A 30% deposit confirms your private charter. Selected extras (transportation, lodging, drinks) are paid in full at booking.

Balance. Day trips: due on the day of your trip, before departure. Multi-day trips: due 15 days before departure. We accept card, cash or crypto (BTC).

If you cancel

  • Day trips: cancel 7 or more days before your trip and we refund your deposit in full. Cancel less than 7 days before and your deposit becomes a credit for a new date within 12 months, subject to availability.
  • Multi-day trips: the same rules apply with 15 days instead of 7.
  • Last-minute bookings: if you book less than 7 days before a day trip (15 days for multi-day), your deposit is non-refundable and cannot be converted into credit.
  • No-shows forfeit the deposit.

Weather and safety. Your captain decides whether conditions are safe. If he cancels, you choose a new date at no cost. If no new date works before you leave Panama, we refund your deposit in full. If the captain confirms the trip is safe and you decide not to go, the standard cancellation rules apply.

Mechanical issues. If your vessel cannot sail, we offer an alternate boat or a full refund.

Once we depart. There are no refunds for trips shortened by sea conditions, safety decisions or seasickness.

Travel insurance. We recommend travel insurance to protect your trip against unexpected changes.

Exception: Hacienda del Mar

Hacienda del Mar packages (hotel included). Because the hotel does not issue refunds, deposits for these packages are non-refundable. If you cancel 15 or more days before departure, you may reschedule once within 12 months, subject to hotel and boat availability. Cancellations less than 15 days before departure and no-shows forfeit the deposit. If the captain cancels for weather or safety, we reschedule at no cost; cash refunds do not apply to this package.

Customer responsibilities

Passengers must follow all safety instructions and provide accurate information relevant to the reservation. The person making the booking is responsible for ensuring that all members of the party understand the applicable trip and safety requirements.

Contact

Questions about a reservation or these terms may be sent through our published contact channels before payment is completed.

Cart
Shopping Cart